What is a Request for Mediation?
A Request for Mediation is a written request for the Division to become involved
in a dispute between you and your employer. The Division will only become
involved if a written complaint is received against your current or former
employer for unpaid wages or labor law violations that are within the Division's
Can I file a wage complaint with the Division?
The Division may have the authority to assist you concerning the following issues:
- Non-payment of wages for work performed in Colorado
- Minimum wage violations
- Unauthorized deductions
- Non-payment of overtime in certain industries
- Non-payment of vacation earned in accordance with an employer’s policy
- Dishonored (bounced) paycheck
- Tips or gratuities
If you are unsure whether your complaint is within the Division's authority, contact us at (303) 318-8441 or
The Division does not have the authority to assist you concerning the following issues:
- Independent contractor pay disputes
- Wrongful termination
- Harassment or abusive treatment
- Expense reimbursements
- Employment references; slander or libel
- Access to personnel or medical records
- Government or school district employee disputes
- Severance pay
- Sick pay
- Pay disputes where an employer has filed for bankruptcy or has been seized by a creditor
- Health or life insurance coverage
- 401K, pension, or savings accounts
How do I file a complaint?
The Division only accepts complaints in writing or electronically. Please complete this form and answer all questions. If your claim is not completed, the process may be delayed.
If you believe your employer owes you wages for work performed as an employee within the state of Colorado, and you wish for the Division to assist you in recovering the unpaid wages, you may file a complaint by filling out the following form.
How do I include supporting documentation?
You may mail, fax, or email all supporting documents to the Division. Attach supporting documentation that may substantiate your complaint, such as copies of checks, timecards, pay statements, employment contracts, policies, or handbooks. On all pages of your documents, please include your name and the name of the employer you are filing the complaint against.
Confidentiality: May I file a complaint anonymously?
Yes, however, if you are filing a wage claim anonymously be sure no personal information is included in your complaint. The Division may not release information to you once you have filed an anonymous complaint.
What is the next step after I’ve filed a complaint?
Once a complaint is received by the Division, it is assigned to a Compliance Officer and given a claim number. The complaint is reviewed to determine if it is within our authority. If there appears to be a violation, the Compliance Officer will contact the business via letter requesting a response in writing from your employer. The Compliance Officer will NOT contact you unless additional information is necessary.
Length of the investigation: How long can an investigation take?
The Division of Labor attempts to resolve issues as quickly as possible. We do not provide a specific timeframe for investigating your dispute. In general, the time it takes to resolve or complete an investigation depends on the complexity of each complaint and other factors. The Division cannot guarantee a resolution concerning your complaint, but will notify you of the outcome.
What can I do to speed up the process?
- Answer all questions on the form accurately and provide a detailed explanation
- It is important that you provide all information in detail and supply supporting documentation with your initial written complaint. Failure to supply information may result in delays.
- Attach copies of any supporting documentation. Do NOT send originals.
- Contact the Division immediately if your address or contact information changes.
What is the status of my complaint?
The Division of Labor does not provide progress updates on complaints. If you receive payment or have resolved the issue with the employer, please contact the Division with the date, check number (if applicable), amount, or other information.
How do I know the outcome?
The Division will notify you of the outcome of your complaint using the contact information you have provided. If the Division cannot resolve your complaint, we will provide you with information regarding other options
if available. You may wish to pursue the dispute in court, where a judge may assess penalties for non-payment of wages.