What is a Request for Mediation?

A Request for Mediation is a written request for the Division to become involved in a dispute between you and your employer. The Division will only become involved if a written complaint is received against your current or former employer for unpaid wages or labor law violations that are within the Division's jurisdiction.

Can I file a wage complaint with the Division?

YES

The Division may have the authority to assist you concerning the following issues:

  • Non-payment of wages for work performed in Colorado
  • Minimum wage violations
  • Unauthorized deductions
  • Non-payment of overtime in certain industries
  • Non-payment of vacation earned in accordance with an employer’s policy
  • Dishonored (bounced) paycheck
  • Tips or gratuities

If you are unsure whether your complaint is within the Division's authority, contact us at (303) 318-8441 or
1-888-390-7936.

NO

The Division does not have the authority to assist you concerning the following issues:

  • Independent contractor pay disputes
  • Wrongful termination
  • Discrimination
  • Harassment or abusive treatment
  • Expense reimbursements
  • Employment references; slander or libel
  • Access to personnel or medical records
  • Government or school district employee disputes
  • Severance pay
  • Sick pay
  • Pay disputes where an employer has filed for bankruptcy or has been seized by a creditor
  • Health or life insurance coverage
  • 401K, pension, or savings accounts
  • Taxes

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How do I file a complaint?

The Division only accepts complaints in writing or electronically. Please complete this form and answer all questions. If your claim is not completed, the process may be delayed.


If you believe your employer owes you wages for work performed as an employee within the state of Colorado, and you wish for the Division to assist you in recovering the unpaid wages, you may file a complaint by filling out the following form.

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How do I include supporting documentation?

You may mail, fax, or email all supporting documents to the Division. Attach supporting documentation that may substantiate your complaint, such as copies of checks, timecards, pay statements, employment contracts, policies, or handbooks. On all pages of your documents, please include your name and the name of the employer you are filing the complaint against.

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Confidentiality: May I file a complaint anonymously?

Yes, however, if you are filing a wage claim anonymously be sure no personal information is included in your complaint. The Division may not release information to you once you have filed an anonymous complaint.

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What is the next step after I’ve filed a complaint?

Once a complaint is received by the Division, it is assigned to a Compliance Officer and given a claim number. The complaint is reviewed to determine if it is within our authority. If there appears to be a violation, the Compliance Officer will contact the business via letter requesting a response in writing from your employer. The Compliance Officer will NOT contact you unless additional information is necessary.

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Length of the investigation: How long can an investigation take?

The Division of Labor attempts to resolve issues as quickly as possible. We do not provide a specific timeframe for investigating your dispute. In general, the time it takes to resolve or complete an investigation depends on the complexity of each complaint and other factors. The Division cannot guarantee a resolution concerning your complaint, but will notify you of the outcome.

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What can I do to speed up the process?

  • Answer all questions on the form accurately and provide a detailed explanation where necessary.
  • It is important that you provide all information in detail and supply supporting documentation with your initial written complaint. Failure to supply information may result in delays.
  • Attach copies of any supporting documentation. Do NOT send originals.
  • Contact the Division immediately if your address or contact information changes.

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What is the status of my complaint?

The Division of Labor does not provide progress updates on complaints. If you receive payment or have resolved the issue with the employer, please contact the Division with the date, check number (if applicable), amount, or other information.

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How do I know the outcome?

The Division will notify you of the outcome of your complaint using the contact information you have provided. If the Division cannot resolve your complaint, we will provide you with information regarding other options if available. You may wish to pursue the dispute in court, where a judge may assess penalties for non-payment of wages.

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Additional questions?

Contact us via phone at 303-318-8441 or 1-888-390-7936 (toll free). You may also visit our website at www.colorado.gov/cdle/labor or email us at cdle_labor_standards@state.co.us. Our office is located at 633 17th Street, Suite 200, Denver, Colorado 80202-3611.

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File the complaint.

By clicking on the "I accept" button you are agreeing to the following:

  • I have been notified and understand that any person providing false information to the Division of Labor in order to obtain and/or retain anything of value may be subject to criminal prosecution under the laws of the State of Colorado with possible penalties of imprisonment, fines, or both.
  • I hereby certify that this is a true statement of monies owed, and authorize the Division of Labor to investigate and assist in this matter.
  • I understand that the Division of Labor does not guarantee a resolution to this dispute, and that I may have to pursue the matter further in court, with an attorney, with another agency, or through other methods.
  • I also understand that any information supplied to the Division may be provided to the employer and the agents of the employer involved in the dispute.
  • I have read and understand all of the above.

 
Wage Complaint Application - Colorado Division of Labor - 2011 [Back to Division Complaint Page]